Commercial & Service Agreement

Terms of Service

These terms define the contractual relationship between you and Runexa Inc. regarding the use of our autonomous agent extension and cloud dashboard.

Last Updated: August 25, 2026Version: 3.1

1. Agreement to Terms

By creating an account, installing the Runexa Chrome Extension, accessing our cloud dashboard, or utilizing our APIs (collectively, "the Service"), you agree to be bound by these Terms of Service.

If you are entering into these Terms on behalf of a company, organization, or other legal entity, you represent and warrant that you possess the legal authority to bind that entity to this agreement. If you do not agree with any part of these Terms, you must immediately cease using the Service.

2. Autonomous Execution & User Supervision

Runexa provides an autonomous browser perception and interaction engine that translates natural-language user instructions into simulated browser actions (navigation, form filling, clicking, data extraction).

Instruction Ownership

The agent acts solely upon commands given by you. You are responsible for ensuring that all instructions comply with the terms of the websites you interact with.

Critical Actions & Human Oversight

You are strongly advised to supervise any critical, irreversible, or financial transactions (such as money transfers, legal document submissions, or account deletions).

3. Acceptable Use & Security Guardrails

You agree not to misuse the Service or assist others in doing so. Specifically, the following activities are strictly prohibited:

  • Malicious Automation & DDoS: Using the agent to perform denial-of-service attacks, automated credential brute-forcing, spam dissemination, or vulnerability scanning on third-party websites.
  • Unauthorized Scraping & Data Harvesting: Harvesting personally identifiable information (PII) or sensitive health/financial data in violation of applicable laws or third-party Terms of Service.
  • Reverse Engineering: Decompiling, reverse-engineering, or tampering with the proprietary perception models and extension client binaries of Runexa.

4. Subscriptions, Payments & Cancellations

Runexa offers tiered access models processed securely through Stripe:

Plan TierPriceInference ModelBilling Cycle
Free Tier$0 / monthStandard perception baselineIndefinite
Starter (BYOK)$10 / monthUser-provided API keys (Direct)Monthly auto-renewal
Pro (Fully Managed)$20 / monthManaged high-speed LLM nodesMonthly auto-renewal

Auto-Renewal: Paid subscriptions automatically renew each month on your billing anniversary unless cancelled prior to the renewal date.

Self-Service Cancellation Policy: You may cancel your subscription at any time via the Stripe Customer Portal inside your Dashboard. In accordance with our immediate cancellation policy, subscriptions terminate immediately upon cancellation. Unused cycle days are not prorated or refunded.

5. BYOK Keys & Third-Party AI Providers

When using the Starter (BYOK) Plan:

  • You are solely responsible for maintaining valid API credentials and sufficient credit balances with your chosen provider (DeepSeek, Anthropic, OpenAI, or Google).
  • You agree to comply with all acceptable use and usage policies established by your third-party model providers.
  • Runexa is not liable for provider-side rate limits, service outages, or API billing charges incurred through your direct provider accounts.

6. Intellectual Property & Ownership

Your Data: You retain all intellectual property rights and full ownership of your prompts, custom workflows, and extracted task outputs.

Runexa IP: The Runexa brand, visual identity, website, browser extension, core algorithms, and proprietary software remain the exclusive intellectual property of Runexa Inc.

7. Service Availability & Web Layout Drift

We strive for continuous service reliability, but the Service is provided on an "AS IS" and "AS AVAILABLE" basis.

Third-Party Layout Drift Disclaimer

Websites across the internet frequently alter their HTML structure, DOM hierarchies, bot-mitigation scripts, and CAPTCHAs without notice. Runexa cannot guarantee 100% uninterrupted execution across every third-party website on the internet.

8. Disclaimer of Warranties & Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, RUNEXA INC. DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

IN NO EVENT SHALL RUNEXA INC., ITS DIRECTORS, EMPLOYEERS, OR AGENTS BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES (INCLUDING LOSS OF PROFITS, DATA LOSS, OR BUSINESS INTERRUPTION) ARISING OUT OF YOUR USE OF OR INABILITY TO USE THE SERVICE.

9. Account Termination & Erasure

We reserve the right to suspend or terminate your access to the Service immediately, without prior notice, if you breach these Terms of Service or engage in prohibited conduct.

You may terminate these Terms at any time by deleting your account via Dashboard → Settings → Danger Zone.

10. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles. Any legal disputes arising hereunder shall be resolved through binding arbitration or within state/federal courts located in Delaware.

11. Legal Inquiries & Support

For questions regarding these Terms of Service or enterprise licensing agreements, please reach out to our legal department: